Commitment to your privacy is important to Hello Mellow. It’s a pretty big deal in general, really. The Privacy Act 1988 (Cth), that we are bound to, outlines a range of principals when it comes to your personal information and privacy.

How we collect information from you

While browsing our website you may choose to fill in our contact form and share personal information with us such as, but not limited to, your name, the birthday of your goldfish, contact details, breakfast preference, business information or other personally identifiable information. Your choice to submit this information allows us to identify and/or contact you for the purposes of working together or offering the best possible service to you. The type of personal information you send via our contact forms is optional but the more information we receive will allow us to give you the kick ass service you seek.

How our information is collected when you use our website

While using our site, Hello Mellow collects non-personally identifiable information based on your online use. We will collect information such as, but not limited to, your browser type; version and language; operating system; pages you have viewed on our site; the time you were using our site and referring websites. We collect and analyse this information solely for our own purposes. It helps us analyse and understand the way people use our website. Hopefully it will also help us make the world a better place by eradicating horrible user experiences.

We also use third party services, like Google Analytics, to help us analyse, monitor and understand the non-personally identifiable information collected while you’re on our website. Third-party services such as these have their own privacy policies which explain how they use the information they collect.

Who uses your information

Occasionally we use third-party companies or individuals (“Suppliers”) who work on our behalf to help us offer the best possible service for our clients. Examples of the suppliers we use include, but are not limited to, SEO consultants, printers, accountants/bookkeepers or couriers. We will only supply your information to third-parties when it is required to perform a business transaction or aid in the delivery of our service. For example, if we needed to send you a life size cut out of David Hasselhoff then we may supply your name and address to our courier.

Changes to our Privacy Policy

Hello Mellow reserves the right to make changes to this Privacy Policy at any time. All amendments will be reposted to this page and take effect immediately so if you really have a thing for privacy policies then check in time to time to see if we’ve made any updates. If you don’t agree with any of the items listed in this privacy policy then we recommend you don’t use our site. Just as my mum always said, ‘if you don’t like the game, don’t play’. We’ll miss you though…

Questions?

If you have questions about this website or this Privacy Policy, please get in touch with Hello Mellow via any of the contact details below:

Office phone: (03) 9682 4609
Mail: PO Box 6666, Point Cook 3030
Email: info@hellomellow.com.au